Back to business after water damage restoration

9/28/2020 (Permalink)

SERVPRO's Quick Response Facilitates Better Results and Lessens the Chances of Secondary Damages

Your store has good traffic in its location amid other shops, restaurants, and “big box” anchors in a regional shopping mall. You share the browsers and the buyers with other tenants, and you also partake in the accidents of your neighboring retailers. When another business’s bad luck visits you, SERVPRO comes to the rescue.

When a fast food outlet upstairs suffered significant commercial water damage after a sink drain backed up, your Burnsville shoe store experienced tainted water soaking through your ceiling and into your office and storage area. Although the damage is behind the scenes, your inventory and business records are at risk. The faster you engage a full-service disaster recovery company, the better, and our local team pledges to be on your site within hours of your call.

Water from a clogged drain requires immediate action. The chances of microbial growth are higher when the source of water is gray or black, contaminated with food debris or sewage. Be certain to let the SERVPRO crew know the water saturating your back office is unclean, so they take proper precautions. Expect us to recommend moving inventory away from the wet areas, possibly moving some of your stock to a secure storage facility. Our staff works with you and your designated employees to inventory the items we relocate. We then get to work drying out ceilings and walls with our specialized air movers and dehumidifiers. Trust us to notify you when the potential for mold growth or other infestation is of concern. Although we stress restoration, removing dangerously contaminated drywall and ceiling tiles may be necessary if the water is full of contaminants.

Paper documents damaged by moisture need specialized attention. To save them or at least be able to capture the information they contain we use a sublimation technique, again off site, that first freezes and then removes the water from paper without returning it to a liquid state. You decide which documents are crucial and we concentrate on them as sublimation is an expensive and complicated process.

As we restore and repair your space, SERVPRO also takes every opportunity to complete our work while your store remains open. Your insurance claim is also a task we help document, as some inventory may need to be discarded for health and safety reasons. If you remain open and cover losses with your own or your landlord’s insurance, this crisis need not be a setback with our help.

Do not let someone else’s mistake becomes your headache. Count on SERVPRO of Burnsville / Lakeville to guide you through the process of water damage restoration. Our dispatchers at (952) 846-4400 await your call.